At Demi’s, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.
This Privacy Policy applies to the website and services operated by:
Demi’s
[Legal Company Name]
[Registered Address]
[Email Address]
[Phone Number]
Throughout this policy, “Demi’s,” “we,” “us,” or “our” refers to the business operating the Demi’s brand and website.
We may collect different types of information depending on how you interact with our website.
Information You Provide Directly
When you place an order, create an account, contact us, or subscribe to our communications, we may collect:
* Full name
* Mobile number
* Email address
* Billing and delivery address
* Order and purchase information
* Account login information
* Communication preferences
* Information you provide when contacting customer support
* Any other information you voluntarily provide to us
Payment Information
Payments made through our website may be processed by third-party payment providers.
Demi’s generally does not store complete credit/debit card numbers, CVV numbers, UPI PINs, banking passwords, or other sensitive payment credentials on our servers.
Payment information is handled by the relevant payment service provider according to its own privacy and security policies.
When you visit our website, certain information may be collected automatically, including:
* IP address
* Browser type and version
* Device type
* Operating system
* Pages visited
* Time spent on pages
* Referring website or source
* Approximate location
* Website interaction and usage information
* Cookies and similar technologies
This information helps us understand how visitors use our website and improve the Demi’s online experience.
We may use the information we collect to:
* Process and deliver your orders
* Confirm and manage purchases
* Provide customer support
* Communicate with you about your orders
* Create and manage customer accounts
* Process payments through authorized payment providers
* Improve our website, products, and services
* Understand customer preferences and website usage
* Send promotional offers and marketing communications where permitted
* Conduct advertising and marketing campaigns
* Prevent fraud, misuse, and unauthorized activity
* Maintain website security
* Comply with applicable laws and legal requirements
* Resolve disputes and enforce our terms and policies
If you choose to receive marketing communications from Demi’s, we may contact you through channels such as:
* Email
* SMS
* WhatsApp
* Phone
* Other permitted digital communication channels
Marketing communications may include information about new products, offers, promotions, campaigns, and other updates from Demi’s.
You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
Please note that even if you opt out of marketing communications, we may still send important service-related communications, such as order confirmations, delivery updates, account notifications, or security-related messages.
Our website may use cookies and similar technologies to provide a better browsing experience.
Cookies may help us:
* Keep products in your shopping cart
* Remember preferences
* Understand website traffic
* Improve website functionality
* Analyze website performance
* Personalize content and advertising
* Measure the effectiveness of marketing campaigns
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.
Demi’s may use third-party service providers to operate and improve our website and business.
These may include providers for:
* Payment processing
* Website hosting
* E-commerce functionality
* Order fulfillment and delivery
* Analytics
* Advertising
* Customer communication
* Email and SMS services
* WhatsApp communication
* Website security
* Social media integration
These service providers may process information on our behalf and are expected to handle information in accordance with applicable laws and their respective privacy policies.
Demi’s does not sell your personal information to third parties.
We may share information when reasonably necessary to operate our business and provide our services.
For example, information may be shared with:
* Delivery and logistics partners
* Payment processors
* Technology and hosting providers
* Marketing and advertising service providers
* Customer support providers
* Professional advisers
* Government authorities or law-enforcement agencies where legally required
We only share information where there is a legitimate business, contractual, legal, or operational reason to do so.
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure.
You are responsible for keeping your account credentials and passwords confidential and should notify us if you believe your account has been accessed without authorization.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
* Completing transactions
* Providing customer support
* Maintaining business and transaction records
* Complying with legal and regulatory obligations
* Resolving disputes
* Preventing fraud and misuse
* Enforcing our agreements
When information is no longer required, we may securely delete or anonymize it in accordance with applicable requirements.
Our website is not intended to knowingly collect personal information directly from children without appropriate consent.
Demi’s products may be enjoyed by families and children, but purchases and transactions through our website should be made by adults or individuals who are legally permitted to enter into such transactions.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
Our website may contain links to third-party websites, applications, or social media platforms.
Demi’s is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of those websites before providing them with your personal information.
Depending on applicable law, you may have rights regarding your personal information, which may include the right to:
* Request access to personal information we hold about you
* Request correction of inaccurate information
* Request deletion of certain information
* Withdraw consent where processing is based on consent
* Opt out of marketing communications
* Request information about how your data is processed
To exercise any applicable rights, you can contact us using the details provided below.
We may need to verify your identity before processing certain requests.
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws.
When we make changes, we will update the Effective Date displayed at the beginning of this policy.
We encourage you to review this page periodically to stay informed about how we handle your information.
If you have questions, concerns, or requests regarding this Privacy Policy or the way Demi’s handles your personal information, please contact us:
Demi’s
Email: [privacy@demis.com]
Phone: [Phone Number]
Address: [Registered Business Address]
Subject: Privacy Policy / Data Privacy Request
